Privacy Policy
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This policy explains how Compress & Resize ("we", "us" or "our") handles information when you use CompressAndResize.com, including our image tools and optional account and subscription features. For questions or requests, email [email protected].
1. Uploaded images and results
Our tools send your selected images to our server for compression, conversion, resizing or preview generation. Processing takes place in server memory, and results are returned to your browser. This is not processing exclusively on your device.
Ordinary compression and downloads do not save image files or original filenames to the application database or logs. If you choose Copy CDN URL or Copy CDN links, we upload the selected processed results to Cloudflare R2 and create public links. Anyone with a link can access that image. We store the object key, the generation date, upload date, expiry date and your account identifier if signed in. CDN links preserve the image filename within a unique folder, so the filename is public along with the image. Format conversions change the extension to match the result. The retention period is 30 days from generation for free users and currently also for Pro. Automatic cleanup removes expired objects and their database records; deletion and cached-copy removal may take additional time. Clearing your browser batch does not delete published copies. Cloudflare processes these files to provide storage and delivery; see Cloudflare's Privacy Policy.
Processing buffers are released after the request finishes; this is not a guarantee of immediate forensic erasure from infrastructure memory. Images are not published in a gallery or used by us to train AI models. Our application does not send image contents or original filenames to analytics or advertising tags.
Originals and results remain available in your browser tab until you clear them, reload or leave the page. Downloads remain on your device until you remove them. The signed-in workspace can show up to 20 recent batch summaries in the current tab, including counts, formats, dates and measured byte totals. These summaries stay in browser memory, contain no image files, and disappear when you reload or leave the page. CDN sharing is temporary and does not provide a backup or recovery library. Images can contain personal information or embedded metadata; only upload files you are authorized to process, and review your metadata settings before sharing results.
2. Other information we collect
- Account information: if you register, we store your email address, a password hash and account security records. We do not store your password in plain text.
- Settings and usage: your display name, default compression preferences, saved preset names and settings, plus aggregate counts of processing runs and positive byte savings associated with your account. These statistics do not contain image contents or filenames. Avoid sensitive information in preset names.
- Billing information: when subscriptions are available, Stripe handles checkout and its billing portal. We share your account email and internal account identifier with Stripe and store customer and subscription identifiers, subscription status and entitlement dates. Stripe handles card details; our application does not collect them. See Stripe's Privacy Policy.
- Technical information: hosting systems may record IP addresses, request paths, timestamps, response status, browser or device information and error diagnostics for operation, security and troubleshooting.
- Messages: if you contact support through a form or email, we receive your name, reply email, topic where supplied, and message. Choosing Message an agent in Help opens a review form; only the name, reply email and message you choose to send are emailed to the designated support agent. Your full chat and image files are not automatically attached. Hostinger processes support messages and account emails, including the welcome email sent when you register. Do not send passwords, payment card details or sensitive images.
3. How we use and share information
We use information to process files you request, manage accounts and subscriptions, save settings, provide support, understand site usage, maintain security, prevent abuse and meet legal obligations. Where data protection law requires a legal basis, we rely on performing our service contract, legitimate interests in operating and protecting the service, legal obligations, or consent for optional processing where required.
Providers supporting hosting, payments, communications, analytics and advertising may process information for the purposes described here. We may also disclose information where required by law, to protect users and the service, or in connection with a business transfer subject to applicable safeguards. Advertising providers may collect information directly through their technologies as described below.
4. Cookies, browser storage and analytics
Essential cookies support sign-in, account security and protection against forged requests. Blocking these cookies can prevent account features from working. Browser memory also holds your current image batch and results.
Cloudflare Turnstile protects sign-in, registration, the contact form and the Help agent-message form against automated abuse. On those pages, Cloudflare receives browser and connection information to perform its security checks, and our server verifies the resulting token. These security checks operate independently of optional analytics preferences. See Cloudflare's Privacy Policy.
Optional analytics stays off until you accept it through our cookie controls. With a valid saved choice, public pages may load Google Tag Manager to manage analytics tags; contact, sign-in and private workspace pages are excluded. Google receives connection information, such as your IP address and browser details, when its script loads. Depending on enabled tags, analytics services may collect page visits, device information, referrers and interactions, and may use cookies or similar identifiers. Our application does not add account email addresses, image contents or original filenames to its analytics data layer.
Read Google's Privacy Policy and how Google uses information from sites and apps that use its services for details. Use Cookie settings at any time to accept analytics, reject optional cookies or change your choice. We remember the choice for up to 180 days. Our Cookie Policy explains the cookies, storage and how withdrawal stops loaded tracking. Optional analytics is separate from essential functionality.
5. Google AdSense and third-party advertising
We may display advertisements through Google AdSense. These disclosures apply when advertising is enabled on the site:
- Third-party vendors, including Google, use cookies to serve ads based on your previous visits to this website or other websites.
- Google's advertising cookies allow Google and its partners to serve ads based on your visits to this site and other sites on the Internet.
- Google and advertising partners may use cookies, web beacons, IP addresses and similar identifiers to deliver ads, measure performance, limit repeated ads and detect fraud. Personalized ads may use activity across websites; non-personalized ads may still use cookies for measurement, security and other purposes.
You can manage or opt out of Google's personalized advertising through Google My Ad Center. You can also opt out of participating third-party vendors' interest-based advertising through the Digital Advertising Alliance's choices page. Google lists its ad technology providers, with links to their privacy information. Available partners depend on the advertising configuration and choices presented to you.
Opting out of personalized advertising does not necessarily remove ads. Browser-based choices may need to be repeated after clearing cookies or changing browsers or devices. Advertiser websites operate under their own privacy policies.
6. Your privacy choices and rights
You can use free image tools without an account, delete saved presets through your account, manage a subscription through the billing portal when available, and control or delete cookies through your browser settings.
Use Cookie settings to accept or reject optional analytics and revisit your decision. Turning analytics off reloads open site tabs where it is running; download any image results first. This cookie control does not enable advertising or offer advertising-vendor consent. Google My Ad Center controls Google's ad personalization; it does not replace consent choices for this site. If you cannot find a privacy control or want to withdraw consent for processing we control, email [email protected]. Withdrawal does not affect processing that was lawful before withdrawal.
Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of your personal information; restrict or object to processing; withdraw consent; or opt out of certain uses for targeted advertising or a sale or sharing of personal information as those terms are defined by applicable law. You may also complain to your local data protection authority.
Email us from your account address and describe your request. We may request information to verify your identity, but will not ask for your password. Account deletion is handled by support rather than an automated deletion feature. Some records may need to be retained for legal, billing or security reasons. We will handle requests within applicable legal deadlines and will not discriminate against you for exercising your rights.
7. Retention, security and international processing
Image handling is described in section 1. Account records, saved presets and aggregate statistics remain in our database while the account is maintained, unless removed following a verified request. Support, billing and operational records are retained as needed for their purpose, disputes, security and legal requirements. Providers apply their own retention practices; account deletion does not automatically delete information they must retain independently.
We use safeguards such as password hashing and access controls. No Internet transmission or storage system is completely secure. Our providers may process information in countries other than your own, where data protection laws may differ. Where applicable law requires safeguards for international transfers, those requirements apply to the relevant processing.
8. Children's privacy
The service is intended for a general audience and is not directed to children under 13. We do not knowingly collect account information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.
9. Changes to this policy
We may update this policy as the service or our practices change. The date above identifies the latest version. Where required, we will provide additional notice or seek consent before changes that require it.
10. Contact us
For privacy questions, account-deletion requests or concerns about information handled by Compress & Resize at CompressAndResize.com, email [email protected]. See also our Terms and Conditions.